Terms & Conditions
Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of the products, you agree to be bound by these terms and conditions.
About Us
This Website is owned and operated by T Denne & Sons t/a Kent Wildflower Seeds. Your complete satisfaction is very important to us. If you have any suggestions or comments or if you need to contact us, please use the details below:
Address: Whitehill Grain Store, Bilting, Ashford, Kent, TN25 4HB
Phone: 01233 720871
Email: [email protected]
Privacy Policy
We do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will be required not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ option.
Cookies are also used after you have logged in to your account as part of that process. You can turn off cookies (in Microsoft Internet Explorer) within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
– take and fulfil customer orders;
– administer and enhance the site and service; and
– disclose information to third-parties for goods delivery purposes.
Service Availability
We only ship to the mainland UK and Isle of Wight. Shipping to mainland UK is calculated at checkout. There is a surcharge for shipping to the Highlands of Scotland, please contact us prior to making a purchase for availability of postage to the Highlands of Scotland. We are unable to export to Ireland, Northern Ireland, Channel Islands, Isle of Man and other non-mainland UK locations.
Credit Card Security
In order to make payment by either credit or debit card, customers will be asked to enter their details on our secure website. Your payment will be processed by WooCommerce.
We do not have access to your credit or debit card details, we merely see that a payment has been received when we view pending orders.
Orders can also be placed by phone on 01233 720871, or email at [email protected] at which time an invoice will be provided for payment via BACS.
Guarantee
Whilst every effort has been made to supply seeds of high standard, we are in no way responsible for any loss or damage arising from the use of any of the seeds supplied by us or any failure in performance of or any defect in any seeds supplied by us.
We reserve the option to replace any defective seed free of charge or to refund all payments made to us by the buyer in respect of any defective seeds and this shall be the limit of our obligation.
The giving or sending of an order constitutes an acceptance of these terms by the buyer.
Still Need Help?
Email [email protected] with your questions.